Six Sigma is basically a metric or standard set of procedures designed to limit defects within a given company process. It was developed by Bill Smith at Motorola in 1986, and has since become an incredibly popular efficiency metric, in part because of its successful adoption by GE. Originally, Six Sigma’s stated goal was to […]

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Simple Object Access Protocol (also known by its common moniker, SOAP) is a way to exchange information and messages over the Internet. It traditionally uses the common Hyper Text Transfer Protocol (or HTTP) to do this, and can handle most pages written using Extensible Markup Language (XML). It provides a basic framework of messaging operation […]

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Service oriented architecture is a term used to describe a particular system setup that prioritizes user needs and requirements over other particulars. In the business world, SOA has provided information technology departments everywhere with a useful way to set up their company’s computing network. One of the main benefits of SOA is that it tends […]

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A swimlane is a colorful name for a not-so-colorful object. Basically, it designates a row on a business process diagram–the name itself comes from the competitive swimming process of dividing a pool up into rows or lanes so that individual swimmers won’t bump into each other while racing or swimming. Seen from the air, a […]

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Updating and implementing a business process management rules engine requires a solid set of heuristics. Even if you have modeled your business process well, using easy-to-understand visual cues, and develop a souped-up process engine to task applications to various people within your corporate hierarchy, if you lack a thoroughly vetted, updatable rules engine, your […]

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A process modeler is a much-used component of a business process management suite (though it can also, and frequently does, stand alone). Basically, it is used to take a fluid business process, and represent it by a series of distinguishable parts. It accomplishes this using various graphic aids such as flow charts, as well as […]

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Process analytics allow business process management architects to gauge the effectiveness of various policies and processes. The goal with analytics is to optimize various features of processes. Of course, optimizing one process can often cause cascade reactions that impact other processes. Thus, experimentation via computer modeling and small projects is a good way […]

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Middleware is a term used to designate company software that helps handle interactions between an over-arching company operating system and various component applications. Think of it, in a way that the name itself suggests, as a kind of electronic middleman. Just as a middleman is a businessperson who facilitates a deal between two parties who […]

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What exactly does a BPM process engine do for the business process management system? First, it reads the flow modeled by the designer. Then it creates assignments for people and automated software components based on applicational needs. In a sense, the process engine is the delegator that is in charge of making […]

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Knowledge, as the saying goes, is power. Within the business sphere, it has been long recognized that the proper use and management of knowledge can lead to either success or failure for a company. That is why the group of software programs known generally as knowledge management tools has been developed. In recent years, the […]

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